• MAKER TOURS & TRAVELS INDIA PRIVATE LIMITED strives to provide excellent services for a pleasant and memorable experience. We ensure safety and clear communication between you, the tour escort, and the company.

Booking Process:

  • After paying the suggested advance, the booking process begins immediately.

Errors & Changes:

  • Any errors in the Declaration can be resolved by contacting our Sales Representatives.
  • Changes or additional services can be updated in the Declaration and re-sent.

Flexibility:

  • Our services are flexible and can be altered anytime until the departure date.
  • We reserve the right to modify information (itinerary, price, dates, accommodations) due to unforeseen events.

Liabilities & Our Limitations :

  • We are Tour operator only . we do not control airlines, transport, or accommodations.
  • We clearly state that the ticketing service is not executed by us. Cancellation fees apply as per the ticketing platform terms.
  • We are not responsible for any damages, injury, or personal harm caused by third-party services.
  • Clients must comply with all terms and conditions.

Additional Charges:

  • If there are increases in entrance fees, taxes, or other charges, we will inform you and charge accordingly.

Changes in Itinerary:

  • Weather, road conditions, or physical ability may require itinerary changes.
  • We reserve the right to adjust schedules for safety, comfort, and well-being.

Rate Modifications:

  • Rates are based on prevailing rates negotiated with hotels, airlines, etc.
  • Hotels/airlines can change rates without notice, and we may adjust accordingly.

Force Majeure:

  • We are not liable for delays or additional expenses due to events like natural disasters, accidents, political disruptions, or transport breakdowns.
  • We provide support with feasible alternative plans in such situations.

Insurance:

  • We do not cover insurance for accidents, sickness, or theft unless purchased through us.
  • Clients are responsible for their personal property at all times.

Advance Payment & Balance:

  • A certain advance payment is required to confirm your booking.
  • Balance can be paid before departure or upon arrival, as advised by your Sales Executive.
  • Only Field Management personnel or vendors introduced by us can approve later payments.
  • For special train journeys, peak-season bookings (e.g., Christmas, New Year), 50% or full advance payment may be required.

Payment Methods & Taxes:

  • We charge customer 5 % GST of Tour Package.
  • We accept online payments (credit/debit cards or any other Cards) with a 2% convenience fee & Cards gst applicable
  • Zero Convenience Fee of UPI Transfer or Net Banking’s Transfer.

Conclusion:

  • We are transparent with our guests, and all details, including our processes, are clearly shared.
  • If you have any questions, please contact your Sales Representative for clarification.
  • By agreeing to the above terms, you confirm your understanding and excitement for your upcoming trip!